Pay attention. Focus. Don’t get distracted.
Our most successful relationships are with those who take the time to share their vision with us and get to know our approach to solving problems.
When we say technology we don’t mean just wireless keyboards and backup solutions — we mean all the tools you use to carry out your business and go about your life. Some of these things are pretty sexy, some are quite mundane, but the trick is to make sure that the speed at which they operate does not become overwhelming. The top email in your inbox is not the most important, it’s just the most recent. To harness these powerful tools, usually the first thing you need to do is slow down.
Take a deep breath.
That’s why Macktez’s process of researching and recommending technology solutions will look a lot like general business consulting. We’ll ask about your long-term goals; we’ll want to know about your professional limitations; we’ll watch how a project makes its way, day by day, through your office. Our Team will want direct access to the principals at your company, to the interns, and everyone in between.
For example, one of the first and most important suggestions you’ll hear us make is that you develop a three-year budget. Without a steady commitment to building and supporting your infrastructure, you’ll make ill-considered purchases on deadline, waste time and money putting out preventable fires, and lose focus on your business’s real goals.
The Macktez Approach means not letting sudden urgencies distract you. Regular office visits by our Team Members set a steady tempo for upgrades and troubleshooting, and reduce the need for firefighting. Post-visit (and other) Reports record what tasks have been completed and what still need to be addressed. Explicit avenues of communication ensure that priorities are not misunderstood.
The result is that when you are talking to Macktez, you have our full attention, not just a gadgety blip of it.
Our goal is to form a lasting partnership between our Team and yours, one where we can anticipate your challenges rather than just react to them. We want to be in the room when you plan your next five years’ growth, and then help guide your choices toward that goal. We want to know when business is rough so that we can help alleviate some pressure. We want to help you start up, and, when your goals shift, help you move on. We measure relationships by years, not months.
What makes Macktez different from other consulting groups you have heard of? All our current clients have been referred to us through word of mouth by colleagues and other clients. We don’t advertise, we don’t do free evaluations, we don’t have a flashy web site. We thrive on strong personal connections to our clients, and a level of trust that’s built over time.