Macktez has evolved since 1996, from a loose collective of consultants brought together for specific projects, into a regular team of specialists who handle most of our clients' needs. Still, when appropriate, additional consultants with uncommon skills are brought in for collaboration.

We are, primarily, consultants, and pride ourselves on our ability to work closely with clients to identify their technical deficiencies, then research, recommend, and specify solutions. Often we can also implement those solutions — network topology design and database development, for example — but our top priority to any client is to see that the most effective solution is implemented, whether or not we are the implementer.

Additionally, we are technicians, who have experience with a vast number of hardware and software configurations, and are learning new ones all the time. We enjoy understanding these things in detail and communicating them clearly to others. Our educational backgrounds include such diverse fields as English literature, architecture, and molecular biochemistry; we take satisfaction in applying useful metaphors from these other spheres when tackling the problems in this one.

Lastly, we are facilitators. By taking advantage of our resources and the many vendor relationships we maintain, we can make it easier to obtain essentials like internet access, telephone systems, new computers, and volume licensing.