IT Consulting for Dynamic Change
Bridging the boardroom and the server room
At Macktez, we build trust. The infrastructure is how.
Since 1996, Macktez has helped growing companies, creative firms, nonprofits, and institutions in New York and across the country design, implement, and maintain IT infrastructure that endures — from boardroom strategy to hands-on, day-to-day managed services.
What We Do
Many practices, one team.
Strategy & Advisory
Initial assessments, fractional CTO engagements, and disaster recovery planning — the strategic foundation every organization needs before making major technology decisions.
AI & Automation
Put AI to work with your organization’s information and systems. We help your team choose a useful workflow, build and test it, and develop the skills to operate and improve it.
Cloud
Azure architecture, cloud storage strategy, and hybrid infrastructure design — connecting your cloud environment to your business goals with minimal disruption.
Identity & Security
Single sign-on, managed devices, and access rules that follow your people — built on JumpCloud, Microsoft Entra, or Okta, with security assessments to match.
Networking
Switching, routing, firewall, and Wi-Fi infrastructure designed and engineered for demanding enterprise environments.
Compute & Storage
Dell PowerEdge, Synology, and VMware — on-premises server and storage infrastructure designed for high availability, virtualization, and demanding workloads.
Managed Services
For most clients, Macktez is the managed service provider (MSP) — the primary team running identity, workstations, servers, network, backup, and domain on flexible monthly terms, with day-to-day help desk and user support through Managed Support.
Buildout & Installation
Physical infrastructure, installed right. Structured cabling, server rooms, wireless, security and access control, conference and presentation spaces, and audio systems — from multi-room Sonos to reference-grade hi-fi. The hands-on build that turns a design into working infrastructure.
Ephemeral Infrastructure
Production-grade infrastructure on any timeline — designed, deployed, and removed just as fast. Networks, compute, cloud, and Wi-Fi for galas, festivals, productions, pop-ups, and temporary offices. Built to perform under pressure, then torn down clean.
Who We Serve
Deep familiarity across 18 industries — from quantitative trading and post-production to nonprofits, healthcare, and event production.
Proof
Real clients. Real numbers.
Little Island opened to 1.7 million visitors on infrastructure we designed from the ground up. A multi-national non-profit replaced a 10-year-old data center without replacing the hardware. A gala at the Metropolitan Museum of Art raised $4.59 million over our Wi-Fi — with zero network issues.
Read the case studiesNYC native, worldwide reach — see the client map →
Platforms
Technology & Platforms We Work With
Book
Tame the Tech Beast
By Noah Landow and Michael Horst
Noah and Michael's book for non-technical leaders: how to diagnose IT dysfunction, get off legacy systems without breaking the business, and budget technology like the strategic asset it is.
Learn More
Our Work
Latest case studies from our portfolio
Technology & Software
AI Assisted Ticket Flow
Macktez (internal)
How Macktez prepares support investigations across network, support, service-request and security tickets, combining current evidence with what the Team already knows about each client, and keeps what it learns for next time.
Nonprofits
AI, Adopted with Intention
Jerome L. Greene Foundation
How the Jerome L. Greene Foundation brought Generative AI into its workflows the way it approaches philanthropy — governance first, real problems targeted, and impact measured before anything scaled. A structured assessment, three guardrails, and four measured pilots for a lean team stewarding sensitive information.
Insights
Recent perspectives from the Macktez team
Be Kind, Rewind: Thirty Years of Macktez
Macktez marked thirty years with a 90s-themed office party: a hand-drawn timeline, vintage tech on display, and a photo booth built from our own history.
A New macOS Update Policy: Faster Patching, Less Waiting on Users
Macktez is tightening macOS patch enforcement using Apple's newer deadline-driven update model, so security fixes land faster and don't depend on someone remembering to click “Restart.”
Tête-à-Tech: Modern Alchemy: The New Era of 3D Printing
Noah Landow sits down with Jim Franz, President, Americas at UltiMaker, to discuss how 3D printing is evolving from a hobbyist pastime into a core pillar of global industry — from the FAA-approved jet engine part that changed the industry’s mind, to carbon-fiber composites stronger than metal, frontline drone production in Ukraine, and distributed manufacturing that cuts lead times by 95%.
Are You Stuck in a Fire Drill Cycle?
When rapid growth swamps your IT team with onboarding busywork, they lose time for real improvements. Here is how to break the fire drill cycle.